Privacy policy
Last Updated: 21st December 2024
At XLCC ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy policy explains how we collect, use, share, and safeguard your personal information when you visit our website (xlcc.co.uk) or interact with our services.
Information we collect
a. Information you provide to us
We collect personal information directly from you when you:
- Fill out a contact form on our website.
- Subscribe to our newsletters or updates.
- Enquire about or purchase our services.
This may include:
- Name, email address, phone number, and job title.
- Company name and business-related information.
- Payment details if applicable.
b. Information collected automatically
When you visit our website, we may automatically collect:
IP address, browser type, and operating system.
- Pages visited, time spent on our site, and other analytics.
- Cookie data for website functionality and performance.
Information from third parties
We may receive additional data from:
- Analytics providers.
- Social media platforms if you engage with our content.
How we use your information
We use the information we collect to:
- Respond to your enquiries and provide support.
- Manage subscriptions to updates or newsletters.
- Improve website performance and user experience.
- Fulfil legal or regulatory requirements.
Sharing your information
We share personal data only when necessary and in compliance with applicable laws:
- Service providers: With trusted third-party providers who assist us with website hosting, analytics, and communications.
- Legal compliance: To comply with legal obligations or protect XLCC's rights.
We do not sell your personal information under any circumstances.
Cookies and tracking technologies
Our website uses cookies to improve functionality and understand user behaviour.
- Essential Cookies: Necessary for website operation.
- Performance Cookies: Help us improve your experience by analysing usage.
You can manage your cookie preferences through your browser settings. For more details, see our cookie policy.
Privacy rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Access: request a copy of your personal information.
- Correction: update inaccurate data.
- Deletion: request removal of your information.
- Opt-Out: choose not to receive marketing communications.
Data security
We use robust technical and organisational measures to protect your personal information. While we strive to secure your data, no system is completely risk-free.
Third-party links
Our website may include links to third-party websites. XLCC is not responsible for the content or privacy practices of these external sites.
Updates to this policy
We may update this privacy policy from time to time to reflect legal or operational changes. Please check this page regularly for updates.
Contact Us
For any questions or concerns about this privacy policy or your personal data, please contact us.